Today, running a practice is more complicated than ever. Argus targets the ancillary services so you can focus on providing exceptional healthcare for your patients.
ARGUS IS GAME CHANGING
ARGUS DOES WHAT YOU DON’T HAVE TIME FOR:
Developing a patient growth and retention strategy
Keeping up with the competitive landscape
Increasing professional referrals
Enhancing the patient experience and patient services
Motivating your staff to provide exceptional patient service
Managing and monitoring all healthcare providers’ online reputations
Consistently increasing and improving online ratings and reviews
Routinely updating your website
Improving practice process and efficiencies
“Lori’s commitment and dedication to my practice success was invaluable.
Her innovative ideas along with her hands on implementation had an immediate impact on my practice resulting in substantial growth in patient volume and patient referrals. With the implementation of patient friendly tools, I can count on consistently growing positive online reviews.
Lori understood my practice goals and tailored her ideas to best fit the needs of my patients. Lori always kept to her timelines and was a pleasure to work with. I am confident Lori will bring tremendous value to those practices that incorporate her services.”
Argus is focused on the total patient experience. We look at everything through a patient’s eyes and perspective.
Here are some examples of small changes that yielded a big impact
Goal: To attract and increase a specific type of patient
After a full website review, we made a few simple changes to the website with the goal of acquiring a specific type of patient. We added additional information that included graphics, videos, additional resource links and keywords.
Results: The practice saw an increase in more of the type of patients they desired, more patient referrals and positive feedback.
Goal: Increase patient and professional referrals
We created a VIP program for new patients – “Very Important Patient” Program which included a few inexpensive branded promotional products (pen, magnet, personalized footie socks) in a bag along with their patient education. Patients love this!
Created a warm, inviting, clean waiting room
We created an “it’s all about you” culture
Trained staff on the importance of great customer/patient service skills
Implemented easy, patient friendly tools for physician rating
Results: Increased patient referrals, physician referrals (because patients do tell the referring physician about their experience), and a constant influx of positive online reviews and testimonials